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Warranty Information

At PurrfectFiesta, we stand behind the quality of our products and aim to ensure our customers are completely satisfied. Our warranty policy varies by product, reflecting our commitment to provide support and solutions tailored to each specific item we offer.

Basic Warranty Coverage
Duration: All products sold by PurrfectFiesta come with a basic warranty that covers any defects in material or workmanship for 7 days from the date of purchase.


Claim Process: To claim a warranty, please email us at info@purrfectfiesta.com with your order number, the description of the issue, and any relevant photographs or documentation.


Resolution: After reviewing your claim, we may replace the item, repair it, or offer a refund at our discretion. Decisions on warranty claims are based on the nature of the defect and the documentation provided.


Extended Warranty
Eligibility: Extended warranty periods and terms may apply depending on the type of product purchased. Details of extended warranty coverage are provided with the product or upon request.


Registration: Some products require warranty registration to activate extended coverage. Customers should complete any necessary registration forms and submit them as directed.


Limitations
The warranty does not cover:
Normal wear and tear.
Damage from misuse, negligence, or accidents.
Unauthorized modifications or repairs.
Issues related to aesthetic such as scratches or fading.
Warranty claims must be made by the original purchaser and cannot be transferred.


Additional Services
Support: For products that require technical support or setup assistance, please refer to the specific guidance included with your product or available on our website.


Maintenance: Products may require regular maintenance to remain under warranty, details of which are provided with the purchase.

 

Contact Information
For warranty claims, support, or questions about our warranty policy, please contact us at:

Email: info@purrfectfiesta.com
 


This warranty policy is effective as of [19th April 2024]. PurrfectFiesta reserves the right to update or modify this policy at any time without prior notice.

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